California's Great America Reopening, Health and Safety Plans

Park: Closed | Waterpark: Closed | View Hours
Tickets & Reservations Now Available

You are invited to purchase tickets that include a reservation or make a reservation to visit if you are a Season Passholder. Please note that your preferred visit date may not be available.

California's Great America Reopening Protocols

When California's Great America opens, we want you to have an AMAZING day and feel safe when visiting, so we developed an extensive coronavirus reopening plan – new processes and enhanced procedures throughout the park to help reduce the spread of germs. We’re all in this together and by working together you can safely and confidently enjoy the thrills, giggles, and endless smiles that only California's Great America can deliver.  

This page provides you with essential information for what you will need to do before you arrive at California's Great America, what you’ll see and experience when you arrive, and how to make the most of your visit—safely—when you get here.


Reservations Required
All guests must make a reservation in advance before coming to the park.


Mobile App
At least one member of your group should have the park mobile app on their phone.


Guests will be required to wear face coverings indoors unless fully vaccinated.


Health Screenings
Health screenings will be required for all guests and associates.


Hand Sanitization
Hand sanitization stations have been added throughout the park.


Use of Location Services
Enabling the Location Services feature in the park app allows us to send you real-time updates.

Before You Leave Home

California's Great America and South Bay Shores require a reservation for visitation at this time. To ensure that happens, you will need to purchase tickets or Season Passes online in advance for your visit, and you will need to make a reservation for your visit date and arrival time in advance. Here are details about what to do, what to pack, and what you can expect.

While planning your trip to the park, please take a moment to self-assess for any potential COVID-19 symptoms. Please reschedule your visit for another day if you or anyone in your group has been exposed to or experienced any symptoms of COVID-19 within the past 10 days.

Season Passholders 

  • If you have not yet purchased your Season Pass, please do so on our Season Pass page. Season Passes will not be available for purchase at the front gate. 
  • After purchasing your Season Pass online, or if you already have a valid Season Pass, you must reserve your visit date and arrival time through our online reservation portal or the Store tab on the California's Great America mobile app. Please note that your preferred visit date may not be available. 
    • When starting the reservation process, please have your Season Pass number available. 
    • Select the quantity of reservations for your group. You may select up to 14 people.  
    • On the next screen, you will be able to select an available visit date and arrival time for your group.  
    • Following the date and time selection, please enter your valid Season Pass number(s).  
    • Once the barcodes have been validated, you will be able to schedule your reservation(s). 
  • After you have made the reservation, you will receive a confirmation screen and shortly thereafter, an email confirmation. These will help you confirm that the transaction was processed.  
  • The reservation will be attached to your Season Pass and you will only need to present it to be scanned for entry. 
  • If you need to purchase a parking pass, we recommend you do so now to avoid paying at the parking toll booth. 
     

Single Day Ticketholders Who Have Not Yet Purchased A Ticket 

  • If you have not yet purchased your single day ticket, you may do so on our Daily Tickets with Reservations page. Any ticket purchased from this page includes your reservation. 
  • After you have purchased your ticket including a reservation, you will receive a confirmation screen and shortly thereafter, an email confirmation. These will help you confirm that the transaction was processed. 
  • The reservation will be attached to your ticket and you will only need to present it to be scanned for entry. Please note that each single day ticket guest must have a valid admission ticket to enter the park in addition to the reservation. 
  • If you need to purchase a parking pass, we recommend you do so now to avoid paying at the parking toll booth. 
     

Single Day Ticketholders Who Purchased A Ticket Before May 11, 2021

  • If you purchased a single day ticket before May 11, 2021, you must reserve your visit date and arrival time through our online reservation portal or the Store tab on the California’s Great America mobile app. Please note that your preferred visit date may not be available.
    • When starting the reservation process, please have your ticket numbers available.
    • Select the quantity of reservations for your group. You may select up to 14 people.
    • On the next screen, you will be able to select an available visit date and arrival time for your group.
    • Following the date and time selection, please enter your valid ticket number(s).
    • Once the barcodes have been validated, you will be able to schedule your reservation(s).
  • After you have made the reservation, you will receive a confirmation screen and shortly thereafter, an email confirmation. These will help you confirm that the transaction was processed.
  • The reservation will be attached to your ticket(s) and you will only need to present it to be scanned for entry. Please note that each single-day ticket guest must have a valid admission ticket to enter the park in addition to the reservation.
  • If you need to purchase a parking pass, we recommend you do so now to avoid paying at the parking toll booth.
     

Single Day Ticketholders Who Purchased Any Ticket Through an Authorized Reseller 

  • If you purchased a single day ticket before May 10, 2021, you must reserve your visit date and arrival time through our online reservation portal or the Store tab on the California's Great America mobile app. Please note that your preferred visit date may not be available. 
    • When starting the reservation process, please have your ticket number available. 
    • Select the quantity of reservations for your group. You may select up to 14 people.  
    • On the next screen, you will be able to select an available visit date and arrival time for your group.  
    • Following the date and time selection, please enter your valid ticket number(s).  
    • Once the barcodes have been validated, you will be able to schedule your reservation(s). 
  • After you have made the reservation, you will receive a confirmation screen and shortly thereafter, an email confirmation. These will help you confirm that the transaction was processed.
  • The reservation will be attached to your ticket and you will only need to present it to be scanned for entry. Please note that each single day ticket guest must have a valid admission ticket to enter the park in addition to the reservation.
  • If you need to purchase a parking pass, we recommend you do so now to avoid paying at the parking toll booth.

What to Pack Before You Arrive 

  • Your Season Pass, mobile, or printed tickets.  
  • The State of California strongly recommends that Park guests be either fully vaccinated, obtain a negative COVID-19 test within 72 hours of attending the Park or wear a face covering. Face Coverings are required in all Indoor Public Settings for unvaccinated individuals who are not otherwise exempt. 
  • Contactless payment method (other than cash) such as credit card, Apple Pay, and Google Pay. 
  • A mobile phone with the California's Great America app downloaded and "Location Services" enabled. It is recommended that at least one person in your group should have the app downloaded to their mobile device. 

When You Arrive

Our reopening plan calls for new arrival processes to prepare everyone for a safe and successful day at the park. Here’s what you’ll see and experience when you arrive at California's Great America: 

  1. At the California's Great America parking toll booth, we will ask you for proof of parking payment. If you do not have a parking voucher, you may pay with a cashless payment method such as a credit card, Apple Pay, or Google Pay. 
  2. As you approach the front gate, you will be asked to confirm that no one in your party has been exposed to or experienced any symptoms of COVID-19 within the past 10 days. If your group does not pass the health assessment, we will ask you to reschedule your visit to a different date. 
  3. At the gate, our California's Great America bag policy remains in place.  
  4. At our touchless turnstiles, scan your Season Pass or single day ticket inside the mobile app and let the fun begin!  

For everyone’s safety, all associates working in the park must complete a health assessment each day before reporting to work. We’re all in this together! 

When You’re in the Park

You’re here and that means it’s time for AMAZING! To help you enjoy your day, here’s what you’ll see and experience inside the park.  

Reminders and Protocols
The coronavirus has created a new way of life for everyone. Here are some reminders and protocols to keep in mind when you visit the park:

  • Wash your hands frequently for at least 20 seconds. We have many hand sanitizer stations all through the park. 
  • Avoid touching your face.  
  • The State of California strongly recommends that Park guests be either fully vaccinated, obtain a negative COVID-19 test within 72 hours of attending the Park or wear a face covering. Face Coverings are required in all Indoor Public Settings for unvaccinated individuals who are not otherwise exempt.
  • Be in the know about all things California's Great America with our mobile app. You can find nearby hand sanitizer stations, restrooms, open dining locations, and available attractions and rides.  
  • Use contactless forms of payment, including credit cards, Apple Pay, and Google Pay. 
  • For the comfort of all guests, smoking will not be permitted inside the park.
     

Restrooms
Everyone knows restrooms can be a source of germs, so we want you to know we are following strict guidelines to help you have a safe experience. We are:  

  • Routinely cleaning and sanitizing our restrooms throughout the day. 

Because we’re all in this together, please make sure to wash your hands after using the restroom.
 

Rides and Attractions 
To avoid the spread of germs, here’s what you’ll see and experience at our rides and attractions:    

  • The State of California strongly recommends that Park guests be either fully vaccinated, obtain a negative COVID-19 test within 72 hours of attending the Park or wear a face covering. Face Coverings are required in all Indoor Public Settings for unvaccinated individuals who are not otherwise exempt.
  • Seats, restraints, headrests, and armrests will be cleaned routinely.
     

Dining 
We know delicious, fun food is a special part of the California's Great America experience and we’ve got you covered. Here’s what you’ll see and experience when enjoying our scrumptious food and beverages:  

  • All disposable products, including pre-wrapped utensils.  
  • Plastic barriers between guests and associates.  
  • Contactless payments, including credit cards, Apple Pay, and Google Pay are encouraged.
     

Shops, Merchandise, and Games  

  • The State of California strongly recommends that Park guests be either fully vaccinated, obtain a negative COVID-19 test within 72 hours of attending the Park or wear a face covering. Face Coverings are required in all Indoor Public Settings for unvaccinated individuals who are not otherwise exempt.
  • Contactless payment is encouraged where possible. 
  • Some indoor entertainment locations may be closed.

Frequently Asked Questions

Before You Leave Home

Unfortunately, no. Due to social distancing and State of California requirements, we must limit the number of guests at the park. You must purchase your Season Pass or ticket online or on the California's Great America mobile app prior to visiting the park.

All guests will need to make a reservation prior to visiting California’s Great America or South Bay Shores.

If you are part of a planned group visit to the park or have Group Sales tickets, contact your group organizer/leader for details. Group organizers/leaders should contact their park sales representatives directly.

If you purchased your ticket somewhere other than the park website, you may make a reservation through our online reservation portal.

Each visiting guest will need a reservation attached to their Season Pass or a specific dated ticket purchased online in advance to enter the park. The date you are visiting must match the date on your Season Passholder reservation or single day ticket purchase. For Season Passholder reservations, you will need to enter each Season Pass number to add the reservation to each one individually. You can enter up to 14 numbers in one transaction to ensure everyone in your party gets the same date reservation.

The online reservation portal is open now.

There is no waitlist process, but you are welcome to continue to check back as additional availability may be added based on updates to local capacity guidelines and/or cancellations. Or you can pick a different day with inventory available to ensure you can visit the park.

If a reservation is cancelled, that space will be added to the inventory available online. And periodically, we may be able to adjust total inventory.

If you have pre-purchased tickets and are now unable to visit the park this season, please contact Guest Services online and an associate will contact you to assist you.

Platinum Passholders wanting to visit other Cedar Fair parks should visit the website of the park they want to visit to view their visitation policies/make a reservation.

No, you will not be able to purchase Season Passes or tickets at the park. Please purchase your Season Pass or ticket online prior to visiting the park.

As a new Passholder without a Season Pass card, you will need to process your Season Pass. To make this easier and contact-free, you can now handle this online.  

Simply create or login to your California’s Great America website account, click “Manage Passes,” click “ADD MY PASS” and enter the Ticket ID you received when you purchased online along with any other outstanding profile information. Once you’ve completed adding your pass, you’re all set to visit. You can even add your pass to the mobile app for quick and convenient entry into the park.

There is no charge for the Season Passholder reservation. And if that is the only item in your shopping cart, you will not need to enter credit card information to complete the transaction.

If you are unable to visit the park on the selected date or on the date of your Season Pass reservation, please visit our Booking Portal to adjust your visit date. If you are no longer able to visit and would like to cancel your reservation completely, please contact Guest Services online and an associate will contact you to assist you.

The reservation is attached to a specific Season Pass and cannot be transferred to another guest.

As a Season Passholder, you may have one reservation at a time.

It is not required, but it is strongly recommended that you purchase parking in advance online before visiting the park.  

Gold and Platinum Season Passes include parking so you just need to have your Season Pass available to be scanned at the parking tollbooth.  

Some ticket packages include parking, so you just need to have the barcode for that package available to be scanned at the parking tollbooth.  

Otherwise, please purchase a parking voucher online. One voucher is needed per car. This will be scanned at the parking tollbooth.

Any of the following symptoms that are not caused by a known chronic health condition:  

  • Fever (100.4°F / 38°C or higher)  
  • Difficulty breathing  
  • Unusual fatigue  
  • Cold or flu-like symptoms  
  • Repeated shaking / chills  
  • New loss of taste or smell  
  • Cough  
  • Muscle pain  
  • Headache  
  • Sore throat  
  • Congestion or runny nose  
  • Nausea  
  • Diarrhea  

Additionally, you could be contagious if you have been in direct contact with a close relative, roommate or neighbor who has been diagnosed with the coronavirus or been told by a health care professional or employer you may have been exposed to the coronavirus.

You do not need to complete a health assessment questionnaire prior to arriving at the park. Instead, as you approach the front gate, you will be asked to confirm that no one in your party has been exposed to or experienced any symptoms of COVID-19 within the past 10 days. If your group does not pass the health assessment, we will ask you to reschedule your visit to a different date.

If everyone in your family or group has been exposed to the person who has symptoms, it’s best if everyone in your party stays home and reschedules your visit.

When You Arrive

All guests will need to make a reservation prior to visiting California’s Great America or South Bay Shores. 

If you arrive at the park without a reservation, please visit Guest Services to inquire about availability. We will accommodate you if possible, but there is no guarantee. 

Yes, the health screen questionnaire will continue to be required for all guests and park associates prior to entering the park.

The health and safety of our guests and associates remains our top priority. After consulting with medical experts and guidance from the Centers for Disease Control and Prevention (CDC), we have decided to discontinue temperature checks, except where required by state or local jurisdictions. The pandemic has shown temperature screening will not be completely effective because individuals who have no symptoms associated with COVID-19, or those with mild non-specific symptoms, may not realize they are infected and may pass through screening.

One of the things we’ve learned in this pandemic, and it’s been talked about a lot over the past year, is that a lot of people transmit the virus with no symptoms or fever. As noted above, the pandemic has shown temperature screening will not be completely effective because individuals who have no symptoms associated with COVID-19, or those with mild non-specific symptoms, may not realize they are infected and may pass through screening. As more is learned and understood about COVID-19, guidelines and recommendations from the CDC and others have evolved.

When You're in the Park

Please visit our Scheduled Ride Closures page on the website or the California’s Great America mobile app for up-to-date information about current ride availability. Please note that ride and slide schedules are subject to change without notice. Individual ride availability may occasionally be limited due to weather, maintenance or other causes.

See the California’s Great America mobile app for open attractions. 

The State of California strongly recommends that Park guests be either fully vaccinated, obtain a negative COVID-19 test within 72 hours of attending the Park or wear a face covering. Face Coverings are required in all Indoor Public Settings for unvaccinated individuals who are not otherwise exempt.   

Children under the age of two are not required to wear face coverings. Also, under the provisions of the California Department of Public Health Face Covering Guidance, guests with a medical condition, mental health condition, or disability that prevents wearing a face covering will not be required to wear one.

Per our normal operating guidelines and in compliance with the CDC, we are routinely cleaning and sanitizing our restrooms throughout the day.

You may exit and re-enter the park. You will need to obtain a re-entry voucher at the exit (we will no longer use hand stamps) and will need to go through the entry procedures again including metal detection. The health assessment completed prior to the first entry will be valid for the full day, but you will need to show your re-entry ticket to enter again.

You are welcome to stay as long as you like until the park closes for the day.