Frequently Asked Questions

Frequently Asked Questions

 

Frequently Asked Questions

Great America is open March 29 through November 2, 2014. Click here for the 2014 Operating Dates and Hours.
The best deals on tickets are available online through our website. Enjoy unlimited park visits and entrance into Boomerang Bay all season long with a 2014 Season Pass!
Guests can receive full credit on their admission towards the purchase of a Season or Platinum Pass. Stop by Guest Services at the Front Gate for details during your visit. Upgrading your admission towards a Season or Platinum Pass must be done during the day of your visit.
California's Great America does not offer a non-rider discount. Great America has a one-price admission as it is a multi-faceted park, not just a ride park. The park features live entertainment, PEANUTS characters, a variety of gift shops and dining facilities, plus a 13-acre waterpark and much more!
Admission tickets and Season Passes are non-refundable and non-exchangeable for any reason after the order transaction is complete at the Front Gate, online through our website, by phone or when purchased at Costco or AAA. This includes weather related events. We do not issue rainchecks. Please check local weather conditions prior to planning your visit.
California's Great America offers a discount for Seniors (ages 62 and older) and Juniors (ages 3 & up, under 48 inches tall) on both General Admission and Season Passes. Guests under the age of 3 do not require an admission ticket.
Guests under the age of 3 do not require an admission ticket to California's Great America.
No need to panic. You can have your tickets printed for you at Will Call/Guest Services at the Front Gate. You will need your I.D., the credit card you used to purchase the e-ticket, and your confirmation number.
If you forget to bring your season pass or you lose your season pass, please proceed to Guest Services located at the Front Gate. A nominal processing fee will be assessed if you lose your Season Pass.
No outside food, beverages or coolers are allowed to be brought into California's Great America. However, special dietary needs such as food allergies and baby food and formula are permitted.
Some attractions may close in inclement weather until conditions permit safe operation. Please enjoy a live show, meal or shopping until such weather passes. California's Great America cannot issue rainchecks or refunds for inclement weather.
If you wish to leave the park and return on the same day, please have your hand stamped at the Front Gate. You will need your ticket when you re-enter in addition to your hand stamp. If you wish to leave the parking lot and re-enter, present your parking receipt to the attendant when you return.
There are several ATMs located throughout the park for your convenience, including near the main entrance.
We are pleased to offer a discount off the regular Front Gate admission price to active members of the military. The discount offer is only available at the park Front Gate. The discount price may vary throughout the season. A valid military ID must be presented to receive this offer.
Guests with disabilities should stop by Information located next to the Great America Theater regarding park and ride accessibility. A limited number of wheelchairs are available for rental on a first come, first served basis at the Front Gate.
A limited number of wheelchairs are available for rent on a first-come, first-served basis at inside the park just inside the Front Gate.
Only guide dogs and service animals are permitted in the park.
Guests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at California’s Great America. Valid state issued identification or valid Drivers License is required for each person purchasing, possessing or consuming alcoholic beverages. Alcoholic beverages are not permitted while in line for any ride. Alcohol service stops one hour prior to the Park closing.
California's Great America accepts cash, credit or debit cards from American Express, MasterCard, Visa, and Discover. A valid driver's license must be presented when using a credit card for purchases at the park.
For the convenience of all of our guests, smoking of any kind, including vapor and e-cigarettes, is allowed only in designated areas. Please refer to our park map for specific locations during your visit or ask any park associate for locations of the designated smoking areas. Smoking is not permitted in any theater, ride, or waiting area.
Lockers are available for rent in different areas of the main park and in Boomerang Bay.
Your admission ticket to California's Great America includes all rides, live shows, and attractions in operation on the day of your visit. Your ticket also includes admission to Boomerang Bay Waterpark. Your admission ticket does not include pay-per-play games or attractions, special events, including, but not limited to Halloween Haunt, or concerts.
Parking is $15 per vehicle for Regular Parking and $18 for Preferred Parking. RV parking is $22 per vehicle. A limited number of handicap parking spaces are available near the Front Gate on a first-come, first-served basis. School and tour buses are free. A drop-off area is located just past the entrance on Great America Parkway.