FAQ

FAQ

 

Frequently Asked Questions

Great America is open March 28 through November 1,  2015. Click here for the 2015 Operating Dates and Hours.
The best deals on tickets are available online through our website. Enjoy unlimited park visits and entrance into Boomerang Bay all season long with a 2015 Season Pass!
Guests can receive full credit on their admission towards the purchase of a Season or Platinum Pass. Stop by Guest Services at the Front Gate for details during your visit. Upgrading your admission towards a Season or Platinum Pass must be done during the day of your visit.
California's Great America does not offer a non-rider discount. Great America has a one-price admission as it is a multi-faceted park, not just a ride park. The park features live entertainment, PEANUTS characters, a variety of gift shops and dining facilities, plus a 13-acre waterpark and much more!
Admission tickets and Season Passes are non-refundable and non-exchangeable for any reason after the order transaction is complete at the Front Gate, online through our website, by phone or when purchased at Costco or AAA. This includes weather related events. We do not issue rainchecks. Please check local weather conditions prior to planning your visit.
California's Great America offers a discount for Seniors (ages 62 and older) and Juniors (ages 3 & up, under 48 inches tall) on both General Admission and Season Passes. Guests under the age of 3 do not require an admission ticket.
Guests under the age of 3 do not require an admission ticket to California's Great America.
No need to panic. You can have your tickets printed for you at Will Call/Guest Services at the Front Gate. You will need your I.D., the credit card you used to purchase the e-ticket, and your confirmation number.
If you forget to bring your season pass or you lose your season pass, please proceed to Guest Services located at the Front Gate. A nominal processing fee will be assessed if you lose your Season Pass.
No outside food, beverages or coolers are allowed to be brought into California's Great America. However, special dietary needs such as food allergies and baby food and formula are permitted.
Some attractions may close in inclement weather until conditions permit safe operation. Please enjoy a live show, meal or shopping until such weather passes. California's Great America cannot issue rainchecks or refunds for inclement weather.
If you wish to leave the park and return on the same day, please have your hand stamped at the Front Gate. You will need your ticket when you re-enter in addition to your hand stamp. If you wish to leave the parking lot and re-enter, present your parking receipt to the attendant when you return.
There are several ATMs located throughout the park for your convenience, including near the main entrance.
We are pleased to offer a discount off the regular Front Gate admission price to active members of the military. The discount offer is only available at the park Front Gate. The discount price may vary throughout the season. A valid military ID must be presented to receive this offer.
Guests with disabilities should stop by Information located next to the Great America Theater regarding park and ride accessibility. A limited number of wheelchairs are available for rental on a first come, first served basis at the Front Gate.
A limited number of wheelchairs are available for rent on a first-come, first-served basis at inside the park just inside the Front Gate.
Only guide dogs and service animals are permitted in the park.
Guests must be at least 21 years of age to purchase, possess or consume alcoholic beverages at California’s Great America. Valid state issued identification or valid Drivers License is required for each person purchasing, possessing or consuming alcoholic beverages. Alcoholic beverages are not permitted while in line for any ride. Alcohol service stops one hour prior to the Park closing.
California's Great America accepts cash, credit or debit cards from American Express, MasterCard, Visa, and Discover. A valid driver's license must be presented when using a credit card for purchases at the park.
For the convenience of all of our guests, smoking of any kind, including vapor and e-cigarettes, is allowed only in designated areas. Please refer to our park map for specific locations during your visit or ask any park associate for locations of the designated smoking areas. Smoking is not permitted in any theater, ride, or waiting area.
Lockers are available for rent in different areas of the main park and in Boomerang Bay.
Your admission ticket to California's Great America includes all rides, live shows, and attractions in operation on the day of your visit. Your ticket also includes admission to Boomerang Bay Waterpark. Your admission ticket does not include pay-per-play games or attractions, special events, including, but not limited to Halloween Haunt, or concerts.
Parking is $15 per vehicle for Regular Parking and $20 for Preferred Parking. RV parking is $22 per vehicle. A limited number of handicap parking spaces are available near the Front Gate on a first-come, first-served basis. School and tour buses are free. A drop-off area is located just past the entrance on Great America Parkway.
 All drones (Unmanned Aerial Systems) are prohibited at (in) all Cedar Fair parks, including California's Great America, and any unauthorized drone(s) observed over California Great America will be reported to the FAA and local law enforcement, regardless of its point of origin or operation. Drones may pose a potential safety risk and may violate Federal Aviation Administration guidelines.
Great America is committed to providing a safe environment for all of our guests and associates and has implemented several enhanced security procedures at the front gate, which may result in slight delays while entering the park. As a part of this process:

Guests arriving at the park may be subject to being electronically scanned with a handheld "wand".

All bags, purses, backpacks, waist packs, etc. may be subject to a brief examination prior to entering.

Outside food or beverages, large or soft coolers, glass containers, sharp objects (including pocket knives and metal chains), firearms, or other items that could be considered a weapon are strictly prohibited. We encourage guests to leave any unnecessary items at home or secured within your vehicle.
  • Exceptions are made for guests with special dietary needs to include food allergies and baby food/formula. Guest should contact Guest Services or Park Security upon arrival for approval to bring in these special dietary foods.
Great America uses a combination of methods to patrol the Park on a daily basis, which include a team of uniformed officers as well as other plain clothes officers that walk the property, in addition to video surveillance monitoring.



Physics, Science & Math Days FAQ

May 1, 8, 15 & 22, 2015 
May 22, 2015 is a non-programing date.

  • Teachers are provided with a complimentary CD-ROM along with their advance purchased tickets.
  • The teacher-designated CD-ROM contains teacher guidelines, along with experiments for upper elementary, middle, and high school students. The CD-ROM offers teachers a choice of lessons from a beginner’s to an advanced level.
  • Teachers will assign students the activities of their choice based on subject matter and level of difficulty. Some activities require the student to ride on rides while others can be completed based on observation alone.
  • On the day of the event, teachers simply provide their students with photocopies of the activities they need to complete.
For sample curriculum visit www.physicsday.org. (Sponsored by the CGA Physics, Science & Math Teacher Steering Committee.)
Although most of the materials have been developed for middle and high school students, an elementary curriculum is included on the Physics, Science & Math CD-ROM or the www.physicsday.org website, along with great learning opportunities in general science for all ages.
With every 15 tickets purchased, you receive one (1) complimentary ticket. Pass holder tickets do not count towards the one (1) complimentary ticket. Bus drivers are admitted free.
  • Park operating hours on Physics, Science and Math Days are 9:00am-5:00pm.
  • California’s Great America’s parking lot opens at 8:30am. Parking is FREE for buses, all other vehicles will be required to pay parking fees.
  • The All-You-Can-Eat Picnic Meal is served in our Picnic Pavilion from 12:00pm to 2:00pm. The following menu items will be available: Jumbo All Beef Hot Dogs, Western Style Chili Beans, Potato Chips, Ice Cream Novelties, and Coca-Cola Soft Drinks.
  • California’s Great America will be open rain or shine. Some rides will operate in the rain, so students can still do experiments, plus participate in the special presentations. Students should dress appropriately for the weather.
  • Select rides, food locations, games, and merchandise areas will be open throughout the park for this event.
The preliminary list of rides scheduled to be in operation on Physics, Science, and Math Days include:

Flight Deck

Rue Le Dodge 

Star Tower

Psycho Mouse

Logger's Run

Demon

Rip Roaring Rapids

Carousel Columbia

Celebration Swings

Tiki Twirl

Drop Tower

Beserker

Grizzly

Delirium

The Orbit

HMB Endeavor

Centrifuge

Vortex

Flying Eagles

Whitewater Falls

Firefall

 

 

 

 


On May 3, 2013, selected rides inside Planet Snoopy will be open for our elementary guests to conduct experiments.

(In the event of unforeseen circumstances, some rides may be closed and you should have alternate activities selected for your students.)
Enjoy the Teacher's Lounge from 9:00am-5:00pm in the Consulate at California’s Great America. You are able to meet members of the California's Great America Teacher Steering Committee while enjoying a quiet place to relax.
13th Annual Roller Coaster Building Contest
Encourage your students to learn more about “real world” physics by entering the Roller Coaster Building Contest. Roller Coasters are judged on the following: technical merit, theme and creativity, and most exciting to ride.

15th Annual Egg Drop Contest
Groups attempt to win the contract from NASA for landing a rover vehicle safely on Mars. To win you must demonstrate the effectiveness of your design. The winning group will have the design that is successful in getting the vehicle safely on the ground in the proper orientation in the most economical manner. 

5th Annual Trebuchet Contest
Each team will construct a trebuchet that can launch a mini marshmallow. All energy/force given to the projectile must come from the trebuchet and not from the team members once the trebuchet is loaded. The energy source must be gravitational with no elastic energy used to propel the marshmallow. The team will be given three chances to launch their marshmallow the farthest. Their best score out of the three will be used to determine the winning trebuchets. 

5th Annual Cardboard Boat Race 
We are encouraging schools to bring fearless students to build a boat out of cardboard in a short amount of time to see who can make it the farthest and the fastest! Twenty teams consisting of 4 members may sign up the day of the event. Please be aware that each team must pay a $20.00 Materials Fee to participate in this event.

*Participants must pre-register 3 weeks prior to visit date. For details and rules visit www.physicsday.org for more information.

Season Pass Benefits

  • Unlimited admission to California’s Great America and Boomerang Bay for all of the 2015 public operating season
  • Bring-A-Friend discount days on select dates during the 2015 Season
  • Discount admission to Halloween Haunt at California’s Great America only, a separately ticketed event featuring mazes, scare zones & stage shows (September 25-October 31, 2015)
  • Discount on concert tickets
  • Discount on private educational days including Physics, Science & Math Days at Great America ($10 lab fee extra)
  • Email newsletter with exclusive events and offers for Great America Season Pass holders
  • Discount admission to Gilroy Gardens ($9.99 ages 3 & up. Valid for pass holder only during Gilroy Gardens 2015 public operating days.)
  • Discount admission to Knott's Berry Farm in 2015 ($35.00 ages 3 & up. Valid for pass holder only.)
  • Ability to replace pass if lost or stolen ($15 fee)
  • Unlimited admission to California’s Great America and Boomerang Bay for all of the 2015 public operating season
  • Unlimited admission to Gilroy Gardens for all of the 2015 public operating season
  • FREE general parking at Great America. Free parking valid at Great America only. Parking at Gilroy Gardens is $12 per car. Season Parking Passes available for purchase at Gilroy Gardens
  • Early entry to Boomerang Bay in 2015 (Saturdays & holidays)
  • FREE Admission to Halloween Haunt at California’s Great America only in 2015. Halloween Haunt is a separately ticketed event featuring mazes, scare zones & stage shows (September 25-October 31, 2015).
  • Bring-A-Friend discount days on select dates during the 2015 Season
  • 20% discount on merchandise at Great America (excluding film/camera products & sale items) at Inside CGA, Candy Café, Silly Sweets and Sours, Girl Space, Trending Now, Dragon's Lair, Snoopy Boutique, Kidsville Outfitters, Mick's Seaside Supplies, Mathilda's Beachwear, Dundee's Outfitters.
  • 20% discount on food at Great America (excluding Panda Express®, Subway®, Yogurt Plus!, Dining Plans, and alcoholic beverages)
  • Discount on Cabana Rentals in Boomerang Bay in 2015
  • Discount on concert tickets
  • Discount on private educational days including Physics, Science & Math Days at Great America ($10 lab fee extra)
  • Email newsletter with exclusive events and offers for Great America Gold Pass holders
  • Discount admission to Knott’s Berry Farm in 2015 ($35.00 ages 3 & up. Valid for pass holder only.)
  • Ability to replace pass if lost or stolen ($15 fee)
  • Unlimited admission to California’s Great America for all of the 2015 public operating season
  • Unlimited admission to Gilroy Gardens, and all Cedar Fair properties, including Knott’s Berry Farm and Knott’s Soak City, for all of the 2015 public operating season (Castaway Bay Indoor Waterpark not included)
  • FREE general parking at Great America
  • FREE general parking at all Cedar Fair properties in 2015, excluding Gilroy Gardens. Parking at Gilroy Gardens is $12 per car. Season Parking Passes available for purchase at Gilroy Gardens
  • FREE Admission to Halloween Haunt at California’s Great America only in 2015. Halloween Haunt is a separately ticketed event featuring mazes, scare zones & stage shows (September 25-October 31, 2015).
  • Early entry to Boomerang Bay (Saturdays & holidays)
  • 20% discount on merchandise at Great America (excluding film/camera products & sale items) at Inside CGA, Candy Café, Silly Sweets and Sours, Girl Space, Trending Now, Dragon's Lair, Snoopy Boutique, Kidsville Outfitters, Mick's Seaside Supplies, Mathilda's Beachwear, Dundee's Outfitters.
  • 20% discount on food at Great America (excluding Panda Express®, Subway®, Yogurt Plus!, Dining Plans, and alcoholic beverages)
  • Discount on Cabana Rentals in Boomerang Bay in 2015
  • Discount on concert tickets
  • Discount on private educational days including Physics, Science & Math Days at Great America ($10 lab fee extra)
  • Bring-A-Friend discount days on select dates during the 2015 Season
  • Email newsletter with exclusive events and offers for Great America Platinum Pass holders
  • Ability to replace pass if lost or stolen ($15 fee)

Word Descriptions

New for 2013: Gold Striker, the tallest and fastest wooden roller coaster in Northern California. Park is located in Santa Clara, Calif. Open March through October. Call 408-988-1776 or visit www.cagreatamerica.com.
New for 2013: Gold Striker, the tallest and fastest wooden roller coaster in Northern California. California’s Great America is the only theme park in California with a complete water park inside – free with park admission. Park is open March through October. Call 408-988-1776 or www.cagreatamerica.com.
New for 2013: Gold Striker, the tallest and fastest wooden roller coaster in Northern California. In addition, Snoopy and his friends return in the summer ice spectacular Happiness Is Snoopy! California’s Great America is home to the most rides and most water rides in Northern California and is the only theme park in California to offer a complete water park inside – free with park admission. The 100-acre theme park is located on Great America Parkway between highways 101 and 237 in Santa Clara, Calif. Open March through October. For more information, call (408) 988-1776 or visit www.cagreatamerica.com.
California’s Great America is Northern California’s biggest and best choice for world-class family fun and thrills. New for 2013: Gold Striker, the tallest and fastest wooden roller coaster in Northern California. In addition, Snoopy and his friends return in the summer ice spectacular Happiness Is Snoopy! California’s Great America is home to the most rides and most water rides in Northern California. Plus, it is the only theme park in California to offer a complete water park inside – free with park admission. In Fall, the park also features Halloween Haunt, the ultimate Halloween extravaganza featuring walk-through mazes, scare zones, and Halloween themed rides and shows. The 100-acre theme park is located on Great America Parkway between highways 101 and 237 in Santa Clara, Calif. Open March through October. For more information or discount tickets, call 408-988-1776 or visit www.cagreatamerica.com.

Things To Know Before You Go

Shirts, shorts/pants, and shoes must be worn at all times while at California's Great America. Proper swimming attire for Boomerang Bay is defined as a one-or-two piece swim suits without abrasive buttons, rivets, zippers, or snaps.
No costumes or facepaint during Haunt.

First Aid is staffed by certified Emergency Medical Technicians (EMT's) at all times. First Aid is located in the red schoolhouse next to 3 Point Challenge.
A guest's height is an important safety factor on many rides and attractions. Please visit our height station at Town Hall located at the Front Gate to determine your height. Once the measurement has been taken, the guest will be given a corresponding color-coded wristband to eliminate additional height measuring throughout the day.
Some attractions may close in bad weather until conditions permit safe operation. Please enjoy a show, meal, or shopping until such weather passes.
Life jackets are provided free of charge in Boomerang Bay. Only Coast Guard approved life jackets are allowed.
Lockers are available for rent and located throughout California's Great America and Boomerang Bay.
Should you lose an article during your visit, please check with Lost and Found located in Town Hall at the Front Gate.
Only guide dogs and service animals are permitted in the park.
If you wish to leave the park and return on the same day, please have your hand stamped at the Front Gate. You will need your ticket when you re-enter in addition to your hand stamp. If you wish to leave the parking lot and re-enter, present your parking receipt to the attendant when you return.
There is no re-entry permitted during Haunt.

Performing Arts Day FAQ

May 10, 2013

Sing, dance and act with professionals! Students will have the opportunity to take performing arts classes from professionals in the industry. 
  • PARK HOURS are 9:00 am to 5:00 pm
  • The intent of Performing Arts Day is to provide students with a unique opportunity to learn more about the performing arts from professionals in a fun-filled entertainment atmosphere.
Deadline to register is April 5, 2013
  • A list of workshops and written materials will be sent with your tickets to assist you with discussions and preparations for performing arts day. Because workshops are limited in size, we encourage teachers to have students choose the (2) workshops of the most interest to them. Students that attend at least 2 workshops will be eligible to enter the 9th Annual Great America Idol Vocal Competition.
  • Classes are NOT required to attend workshops together.
  • WEATHER ISSUES: The Park is open rain or shine though some rides are weather sensitive. Most of the workshops are held inside. Students should dress appropriately for the weather.
Event Schedule will be posted online by April 13, 2012

  • PERFORMING ARTS DAY participants who purchase tickets in advance pay just $24.00 for admission/workshops. Plus, you’ll receive ONE FREE TEACHER ADMISSION TICKET for every 15 purchased.
  • 2012 CALIFORNIA’S GREAT AMERICA PASS HOLDERS must purchase a $10.00 workshop ticket to attend/participate. The Pass and workshop ticket must be presented together when entering the Park and the workshop ticket will be collected.
  • Parking is FREE for buses. All other vehicles will be required to pay parking fees.
Download Order Form

  • We are pleased to once again offer a pre-paid meal option for students and teachers attending Performing Arts Day. This year the meal will be all-you-can-eat buffet. Lunch is served in the Picnic Pavilion from 12:00 pm-2:00 pm.
  • The pre-paid meal option for Performing Arts Day consists of all-you-can-eat jumbo size hot dogs, western style chili beans, potato chips, soft drinks and ice cream novelties.
  • The advance sale price for the ADMISSION + MEAL IS JUST $31.50, including sales tax. Pass Holders can purchase a picnic meal only ticket for $10.00 in advance, $11.00 day of event.
Download Order Form

Enter the 10th Annual Great America Idol Vocal Competition
You can be a star! This is your opportunity to showcase your talent. PRIZES awarded for 1st, 2nd and 3rd place

REGISTRATION BEGINS at 2:45pm
COMPETITION BEGINS at 3:00 pm
AWARDS CEREMONY at 4:30 pm

  • Students must attend at least (2) workshops throughout the day in order to compete.
  • 45 second time limit.
  • Contestants must choose a song from list provided at CAgreatamerica.com.
    Download Song List
  • Solo’s only.
  • Judging based on: Artistry, musicality and stage presence
  • Age groups will be divided as such: 7-12 & 13-18

Height Requirements


Minimum Required to Ride

55 Inches
Firefall

54 Inches
Drop Tower
Flight Deck
Vortex

48 Inches
Delirium
Demon
Grizzly
H.M.B. Endeavor
Tiki Twirl

44 Inches
Psycho Mouse (less than 48 inches must be accompanied by a responsible person)
Xtreme Skyflyer

Note: A responsible person is someone who meets all the requirements to ride the ride themselves, is 16 years of age or older, and demonstrates appropriate observed behavior.


Minimum Required to Ride

48 Inches
Barney Oldfield Speedway (less than 48 inches must be accompanied by a responsible person)
Celebration Swings
Delta Flyer (less than 48 inches must be accompanied by a responsible person)
Eagles Flight (less than 48 inches must be accompanied by a responsible person)
Grizzly (less than 48 inches must be accompanied by a responsible person)
Rue le Dodge

46 Inches
Carousel Columbia (less than 46 inches must be accompanied by a responsible person)
Centrifuge (less than 46 inches must be accompanied by a responsible person)
Rip Roaring Rapids
Star Tower (less than 46 inches must be accompanied by a responsible person)
Whitewater Falls

44 Inches
Action Theater
Berserker (less than 48 inches must be accompanied by a responsible person)
Psycho Mouse (less than 48 inches must be accompanied by a responsible person)

40 Inches
Thunder Raceway (less than 58 inches must be accompanied by a responsible person)
Woodstock Express (less than 46 inches must be accompanied by a responsible person)

36 Inches
Flying Eagles (less than 48 inches must be accompanied by a responsible person)
Loggers Run (less than 46 inches must be accompanied by a responsible person)

Note: A responsible person is someone who meets all the requirements to ride the ride themselves, is 16 years of age or older and demonstrates appropriate observed behavior.


Minimum Required to Ride

44 Inches
PEANUTS Pirates (less than 48 inches must be accompanied by a responsible person)
Pumpkin Patch (less than 44 inches must be accompanied by a responsible person)
Sally's Love Buggies (less than 46 inches must be accompanied by a responsible person)
Snoopy's Splash Dance 

40 Inches
Woodstock Express (less than 46 inches must be accompanied by a responsible person)

Note: A responsible person is someone who meets all the requirements to ride the ride themselves, is 16 years of age or older and demonstrates appropriate observed behavior.



Minimum Required to Ride


46 Inches
Carousel (less than 46 inches must be accompanied by a responsible person)

42 Inches
KidZAir (less than 42 inches must be accompanied by a responsible person)
Swing Swing Swing 

36 Inches
Junior Jump Club 
Taxi Jam (less than 40 inches must be accompanied by a responsible person)

Note: A responsible person is someone who meets all the requirements to ride the ride themselves, is 16 years of age or older and demonstrates appropriate observed behavior.


Minimum Required to Ride

48 Inches
Ripsnort Ridge
Screamin' Wombat

44 Inches
Didgeridoo Falls
Down Under Thunder (less than 48 inches must be accompanied by a responsible person)
Jackaroo Landing (for slides)
Tasmanian Typhoon

42 Inches
Castaway Creek (less than 42 inches must be accompanied by a responsible person)
Great Barrier Reef (less than 42 inches must be accompanied by a responsible person; life jacket required 48 inches or less or inexperienced/non-swimmer)

36 Inches
Jackaroo Landing (must be 44 inches for slides)

Note: A responsible person is someone who meets all the requirements to ride the ride themselves, is 16 years of age or older and demonstrates appropriate observed behavior.

Full-Time Positions

Title:             Area Manager, Admissions

Reports to:   Park Operations Manager

Status:          Fulltime Exempt



JOB SUMMARY:

Under limited supervision, manages the operation of the admissions department, ensuring efficient and effective department operations. Supervises subordinate supervisory staff as assigned. Performs related administrative and professional work as required.

Qualifications:
  • 2-4 years professional related experience in amusement parks, or hospitality industries.
  • Previous supervisory experience required.
  • High degree of professionalism. Demonstrated ability to work independently or in a team setting with minimum supervision and deliver against set goals.
  • Strong time and project management skills and experience.
  • Exceptional verbal and written communication skills.
  • Strong development & planning skills.
  • Proficient knowledge of Microsoft Word, Excel, PowerPoint and Outlook; familiarity admissions and ticketing software desired.
  • Ability to read, write, speak and understand English at a level sufficient to conduct employee meetings; provide detailed direction to staff, guests, and vendors; and write policies, procedures, reports and other business related documents and correspondence.
  • Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law.
  • Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
  • Must meet all California’s Great America’s professional grooming standards. Must be able to adhere to department scheduling requirements including weekends and holidays, as required
Essential Duties and Responsibilities:
  • Provides leadership and direction of staff in the admissions.
  • Administrative duties include instructing; assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new employees; acting on employee problems.
  • Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate; offers advice and assistance as needed.
  • Provides adequate training and professional development of subordinate staff members.
  • Establishes and implements policies and procedures.
  • Develops and manages department budgets; monitors expenditures.
  • Coordinates and executes checks and balances to ensure ticket sales, ticket taking, season pass processing and cash control activities are accurate and in compliance with policies and procedures.
  • Prepares and/or processes various records and reports including performance appraisals, purchase orders, over/short reports, till summaries, memos correspondence, etc
  • Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
  • Other duties may be assigned.

To be considered for this position, please email resume with salary history to:

We support a drug-free workplace and perform pre-employment substance abuse testing and background checks.

California’s Great America is an Equal Opportunity Employer
Under occasional supervision, inspects, maintains and repairs rides and equipment as assigned. Performs related duties as required. Reports to the Ride Mechanic Foreperson. Please send resumes to resumes@cagreatamerica.com. Reference Ride Mechanic in the subject line.

ESSENTIAL JOB FUNCTIONS
  • Inspects, maintains and repairs rides and equipment as assigned.
  • Lubricates rides and equipment.
  • Designs and fabricates parts; rebuilds components.
  • Cleans mechanical parts as needed.
  • Responds to work orders and trouble calls in a timely manner.
  • Maintains accurate and up-to-date maintenance records; prepares maintenance reports as required.
  • Reviews technical documents, blueprints, schematics, catalogs, etc., as needed to support ride maintenance, repair and rehabilitation work.
  • Works with other departments on repairs and maintenance projects as appropriate.
  • Offers training and assistance to co-workers as necessary.
  • Keeps supervisor informed of all maintenance problems or areas of concern.
  • Assists in maintaining inventory of supplies, parts and materials.
  • Maintains assigned equipment in a safe and proper working condition; maintains a clean and safe work area.
  • Performs all work in accordance with department policies and procedures, regulations, plans and specifications, and standards of quality and safety.
  • Receives and responds to inquiries, concerns and complaints from employees and guests regarding ride safety and maintenance.
ADDITIONAL JOB FUNCTIONS
  • Operates rides as necessary.
  • May perform minor carpentry, plumbing and electrical work as required.
  • Performs related duties as required.
MINIMUM TRAINING AND EXPERIENCE
  • Requires a vocational diploma in mechanical / industrial maintenance supplemented by three to five years of experience in mechanical maintenance, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Requires forklift and man lift certifications.
  • Must be at least 18 years old and have a valid California Driver's License
This job is responsible for managing the security and well-being of our park guests and its employees. This job must have general knowledge of the California Penal Code. This position is also responsible for the protection of the company's assets. This is achieved through both physical and video surveillance, documentation, and data analysis. This position is also responsible for the safety of our park guests and its employees.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Security
  • Manage the daily operation of the Security Department.
  • Manage the performance of the supervision staff.
  • Conduct Sexual Harassment, Work Place Violence, Under the Influence, and other interviews/investigations that violate California's Great America's Rules of Conduct as required.
  • Perform operational duties of staff as business needs dictate.
  • Review, update and revise policies and procedures of department.
  • Ensure staff compliance with all applicable local, state and federal laws
  • Approve the arrest of individuals committing crimes on company property staying within approved guidelines
  • Maintain appropriate working relationships with all local law enforcement agencies.
  • Attend external meeting as needed.
  • Address employee issues relating to Security matters.
  • Complete department schedules and yearly budgets to ensure proper coverage is maintained throughout the year.
  • Develop and maintain department incentive program.
  • Manage employee performance utilizing all appropriate means including training, coaching, counseling and corrective actions as outlined in California's Great America's policies and procedures.
  • Develop through performance management, the Area Manager, the Supervisors and Shift Leads in the Security department.
  • Provide excellent guest service to our park guests.
  • Respond to, resolve and report on the outcome of guest concerns by representing the Company in a professional manner.

Loss Prevention
  • Monitor the daily operation of the Loss Prevention Department.
  • Review investigations and provide direction for investigations.
  • Complete background checks for West Coast Operations.
  • Complete department schedules and yearly budgets to ensure proper coverage is maintained throughout the year.
  • Review, update, and revise policies and procedures of department.
  • Assist with shoplift and trespass detentions.
  • Address employee and guest issues relating to Loss Prevention.
  • Act as primary contact for Civil Demand and Collection attorneys.
  • Complete Security/Loss Prevention interviews with employees and guests as required.
  • Write Security/Loss Prevention reports as required.
  • Ensure all reports are completed in a timely fashion and contain all pertinent information.
  • Review status of restitution monies being collected.
  • Ensure appropriate steps are being followed when payments are not being made according to restitution agreement.
  • Provide Loss Prevention insight to park management and supervision through training classes.

OTHER DUTIES & RESPONSIBILITIES:
  • Fulfill shifts as the “Operations Manager” as needed.
  • Fulfill shifts as the “Executive on Duty” as needed.
  • Fulfill shifts as the “Safety Duty Manager”.
  • Attend Wicklander-Zulawski and Associates Interview and Interrogation Techniques Course.
  • Perform other duties as assigned or as required to achieve position accountabilities and division goals.
  • Present Work Place Violence and Loss Prevention classes to all levels of park Management and Supervision as scheduled.

QUALIFICATIONS:

Education
  • High School Graduate or equivalent
  • Four year college degree or equivalent job experience required

Job Related Experience
  • Minimum of 3 to 5 years experience in related fields (Law Enforcement, Private Security, Retail Loss Prevention)
  • Minimum of 3 years supervising employees
  • Good working knowledge of the Security and park operations required
  • Computer literate with working knowledge of Windows, Word and Excel preferred

PHYSICAL/MENTAL DEMANDS:
  • Ability to pass a mandatory drug test and background check
  • Ability to pass a DMV check and obtain a California's Great America Public Highway License
  • Ability to meet California's Great America costuming and grooming standards
  • Ability to meet scheduling availability requirements, including availability during nights, weekends, and Holidays
  • Available to Security and Loss Prevention Departments during all hours
  • Ability to communicate effectively with the local law and fire agencies
  • Ability to diffuse a difficult situation through effective communication
  • Ability to work with employees, park management, and guests in a positive and professional manner
  • Ability to handle multiple job demands in a professional and productive manner under time constraints and quality demands
  • Ability to lift and move up to 50 lbs.
  • Ability to stand for extended periods of time; up to three (3) hours without a break.
  • Ability to work with little or no direct supervision
  • Ability to read, write, speak, and understand English • Ability to maintain composure during high pressure situations
  • Ability to use a variety of small office machines, including a personal computer
  • Ability to work outdoors, with continual exposure to a variety of weather conditions including rain and afternoon sun
  • Ability to make independent, non routine decisions, taking into account a variety of variables and possible outcomes
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to write reports, business correspondence, and procedure manuals.

Please include your cover letter and resume when apply for this position. Send resume and cover letter to resumes@cagreatamerica.com.

California’s Great America is an Equal Opportunity Employer.
AREA MANAGER, FOOD AND BEVERAGE

JOB FUNCTIONS SUMMARY:
Supervise subordinates down to line associates up to area supervisors on various operational functions such as, but not limited to: cash handling, staffing levels through the hiring and termination process, progressive discipline, coaching and developing, scheduling, inventory control through counts and par, efficiency, cleanliness, safety and sanitation, and overal presentation of unit specific operations. Other areas of supervision encompass basic report functions, purchasing, e-mail and basic computer functions, and communication with upper management down to line associates.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS: (Or equivalent combinations of both)
• 2-4 Years Related Experience
• High School Diploma or GED

MINIMUM AGE:
• At Least 18 Years of Age

QUALIFICATIONS:
• Demonstrated food service acumen to include institutional food service experience, knowledge of food production, sanitation, supervision and basic accounting.
• Demonstrates good communication (written, verbal and listening) skills
• Strong organizational skills.
• Excellent analytical and planning skills.
• Entry level typing skills.
• Computer skills, with familiarity of spreadsheets and word processing.
• Ability to work nights, weekends and holiday periods to meet business needs.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

CERTIFICATIONS:
• Valid Driver’s License

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Ensures assigned locations prepare, present and serve food products that meet established quality standards, including meeting all municipal health department cleanliness and sanitation guidelines.
• Develops, implements and evaluates quality assurance measures and ensures appropriate follow-up for food quality and Guest service standards that do not meet established standards.
• Communicates effectively through speaking, writing and listening to management, associates and Guests. Responds to and takes appropriate action to resolve concerns and from Guests and associates.
• Monitors financial performance of assigned locations and adjusts operations and processes when necessary to ensure financial targets are achieved, including revenue performance, cost of sales and seasonal labor expense objectives.
• Trains, directs, and evaluates performance of associates and administers discipline to subordinate associates as required following establish company policies and procedures. Provides subordinates with necessary information and tools to effectively perform their duties.
• Continually monitors facilities and equipment to ensure proper use and reports deficiencies and needed repairs to ensure safe and efficient operations. Responds to and assists with emergency situations that may occur.
• Ensures all duties in assigned locations are performed in a safe manner and within established guidelines.
• Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
• Other duties may be assigned.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
• Ability to speak, write, read and understand English at a level sufficient to take guest orders; conduct a variety of sales transactions; complete a variety of simple forms; respond to guest special requests; and answer specific questions regarding products or merchandise.


To apply, please submit your resume to resumes@cagreatamerica.com.
California’s Great America is an Equal Opportunity Employer.

JOB FUNCTIONS SUMMARY:
Under occasional supervision, inspects, maintains and repairs rides and equipment as assigned. Performs related duties as required such as down time calls.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS: (Or equivalent combinations of both)
• 2-4 Years Related Experience
• Vocational School, Electrical

MINIMUM AGE:
• At Least 18 Years of Age

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Inspects, troubleshoots and repairs electrical work on rides, ride control systems, computer, and PLC.
• Installs electrical conduit and wiring; cleans electrical equipment and components; maintains controls and motors on rides; maintains ride lighting; maintains ride solid state drives.
• Modifies electrical/electronic systems as needed to ensure ride safety and efficiency.
• Reviews technical documents, blueprints, schematics, catalogs, etc., as needed to support ride maintenance, repair and rehabilitation work.
• Prepares and/or maintains inspection sheets, daily work records, downtime records, modification forms, various other reports, records, logs, etc.
• Performs all work in accordance with department policies and procedures, regulations, plans and specifications, and standards of quality and safety.
• Refers to policies and procedure manuals, maintenance manuals, technical manuals and diagrams, ride manuals, vendor catalogs, etc.
• Orders and assists in maintaining inventory of supplies, parts and materials.
• Maintains assigned equipment in a safe and proper working condition; maintains a clean and safe work area.
• Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
• Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
• Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
• Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
• Other duties may be assigned.

CERTIFICATIONS:
• Valid Driver’s License

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

• Ability to understand English at a level sufficient to receive and perform basic job assignments and instructions.



To apply, please submit your resume to resumes@cagreatamerica.com.
California’s Great America is an Equal Opportunity Employer.




Title:             Manager, Marketing

Reports to:   Director of Marketing

Status:          Fulltime Exempt


JOB SUMMARY:

Responsible for leading all paid consumer marketing efforts including mass advertising, online promotions, retail and local partnerships, TV/radio promotions, season pass, CRM and email marketing to achieve annual park attendance and revenue goals. Develops annual integrated marketing communications plans for California’s Great America. Serves as brand manager for all marketing communications working with the Director of Marketing to manage the agency of record, as well as internal/external design resources across all paid consumer channels. Maintains all consumer pricing, promotional offers, attendance and expense budgets for the division, collateral and in park marketing efforts. Manages 1 fulltime employees plus seasonal staff.

Qualifications:
  • Bachelor’s Degree in Marketing. Liberal Arts or related course of study, or equivalent work experience.
  • 5 - 7 years professional related experience in marketing large venues, amusement parks, or hospitality industries.
  • Previous supervisory experience desired.
  • High degree of professionalism. Demonstrated ability to work independently with minimum supervision and deliver against set goals.
  • Strong time and project management skills and experience. Exceptional communication and presentation skills.
  • Strong strategic planning skills and advertising knowledge with creative and brand management experience
  • Above average knowledge of Microsoft Word, Excel, PowerPoint and Outlook; familiarity with Adobe Photoshop and Illustrator software.
  • Ability to read, write, speak and understand English at a level sufficient to conduct employee meetings; provide detailed direction to staff, guests, and vendors; and write policies, procedures, reports and other business related documents and correspondence.
  • Ability to pass a mandatory or random drug test, per Company policy, unless prohibited by federal, state or provincial law.
  • Ability to pass a background check, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
  • Must meet all California’s Great America’s professional grooming standards. Must be able to adhere to department scheduling requirements including weekends and holidays, as required
Essential Duties and Responsibilities:
  • Oversees all revenue and attendance for consumer-purchased ticket and pass products for California’s Great America including general park admission, online advance sales, mass retailer ticket/gift cards, discount coupon programs, season pass and resort tickets and packages.
  • Develops annual integrated communications plans for California’s Great America to achieve annual revenue and attendance goals.
  • Develops the parks’ business objectives, goals and marketing needs for key programs and campaigns that cross multiple Consumer paid, earned and owned marketing channels as part of the Corporate Marketing communications process.
  • Analyzes Consumer Marketing sales performance on a weekly basis, using data to identify business trends to accurately forecast results and recommend reactive and proactive in-season marketing strategies.
  • Park liaison for any Consumer insights/brand tracking, demographic or guest satisfaction research.
  • Day-to-day advertising agency management for California’s Great America creative, media planning, execution and advertising effectiveness/metrics.
  • Directs internal and external design resources for local advertising and in house production needs; provides creative direction and approvals; assists with copywriting when needed. Supervises all print collateral and in park/resort signage creative development and production.
  • Serves as brand manager for the Marketing division for all paid, earned, owned and sales channels to assure brand standards and messaging are being used consistently and effectively.
  • Park representative and liaison for all local, regional and state tourism marketing and advertising opportunities as well as local market partnerships with other entertainment attractions, teams and venues.
  • Oversees all ancillary marketing efforts for California’s Great America season pass and promotions areas.
  • Responsible for maintaining and communicating annual pricing, promotional offers and operational calendars for Marketing Division.
  • Responsible for developing and overseeing Consumer Marketing expense budget as well as Marketing divisional rollup.
  • Performs other duties as may be assigned by the Director of Marketing.
  • Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
To be considered for this position, please email resume with salary history to:

resumes@cagreatamerica.com

We support a drug-free workplace and perform pre-employment substance abuse testing and background checks.

California’s Great America is an Equal Opportunity Employer


Fast Lane

Make the most of your day with Fast Lane. Our list of rides has something for everyone in the family to enjoy!
Separate ride entrances and exclusive access points make Fast Lane quick, easy and hassle-free to all of our guests.
Daily Fast Lane access is limited. This keeps the Fast Lane experience great for all our guests. Be sure to reserve your date by purchasing Fast Lane access online in advance!

Information For Guests With Disabilities

At California's Great America we are proud of our reputation for accommodating guests with disabilities through our Ride Admission Policy. To continue to provide equal access for all guests, be aware that all guests with mobility impairments or ASD will now receive a Ride Boarding Pass with wait times. The Ride Boarding Pass Program allows guests to access rides at specified times via the exit ramp in order to avoid crowds and waiting in the regular queue lines.

You may be asking yourself whether California's Great America is appropriate for guests with an autism spectrum disorder (ASD) or whether your loved one on the spectrum will be able to handle the theme park experience. California's Great America has taken steps to be well-prepared to welcome and provide accommodations for all types of disabilities, including autism and related disorders.

Service animals are welcome at California’s Great America. A service animal is defined as a dog or miniature pony that has been individually trained to perform tasks for a person with disabilities. We may ask you what task your service animal performs for you. Service animals must be controlled with a “restraining device” at all times while on our property. There is a limit of one service animal per guest. Due to the nature of most rides, service animals must remain with a non-riding member of your party. We are not permitted to take control of your service animal. Service animals are not permitted in water attractions, wet decks, wading pools, or lazy rivers. A relief area is located behind Delirium to the left of the restrooms. Please stop by Town Hall or Information for more details.

Dining Plan Benefits

Enjoy an entree, side and a fountain drink during your visit.
Single Meal Deal is just $13.99.


Guests with All Day Dining will receive a wristband at any of the participating locations and enjoy an entree and side as often as every 90 minutes! Drinks are not included. However, you may purchase a Souvenir Bottle online at our best price.
All Day Dining plan is just $27.99.


When you purchase an All Season Dining Plan, it will automatically be uploaded to your season pass. Simply present your pass at any participating locations throughout the park and enjoy lunch and dinner (with only a 4 hour interval between meals) every time you visit. Drinks are not included but we offer a Souvenir Bottle available online at the lowest price available. 
All Season Dining is only $90.00.

plus applicable taxes and fees

 

Only available online.  Buy Now


All Day Dining may be purchased in the park at any ticket window or participating dining location. Or, save yourself some time and purchase your All Day Dining Plan online before you go to the park. Buy Now


Include the All Season Dining Plan onto your 2015 Season Pass and stay fueled for the fun all day long. All Season Dining includes lunch and dinner at participating locations throughout the park every time you visit during the season. Buy Now

 

Single Meal Deal

Simply redeem your voucher at any participating location for an entree, side, and a drink.  


All Day Dining

Guests with All Day Dining voucher will receive a wristband at any of the participating locations.   Enjoy an entree and side as often as every 90 minutes throughout the day.  Drinks are not included.  However, we offer a Souvenir Bottle online at the best price.


All Season Dining Plan

Guests with All Season Dining will automatically have it included on their Season Pass. Simply present your season pass at any of the participating locations throughout the park and enjoy lunch and dinner (with only a 4 interval between meals) every time you visit. Drinks are not included but we offer a Souvenir Bottle available for purchase online at the lowest price.

   

Look for the Dining Plan symbol at these participating locations throughout the park!
 

American Cafe

 

Andre's Chicken Shack

 

Burger Barn

 

Croc canteen

 

Frankie's Pizza

 

Giovanni's Pizza

 

Great America
Hot Dogs

 

Joe Cool Cafe

 

Maggie Browns

 

Outback Shack

 

Schultz's Wieners

 

Bombay Bowl

 

 Dining Plan participating locations & menus subject to change without notice. Operating hours vary by location.
Download the Dining Plan Guide here.

DINING OPTIONS

American Cafe

Dining Plan Meal Options:
Chicken Tender &
 Fries
American Cafe Burger & Fries
Corn Dog & Fries
Grilled Chicken Sandwich & Fries 
 

Andre's Chicken Shack

Dining Plan Options:
Chicken Tenders & Fries
Chicken Tender Sandwich
Chicken Tender Caesar Salad
 
Bombay Bowl

Dining Options:
Bombay Rice or Salad Bowl


Burger Barn

Dining Plan Options:
Cheeseburger & Fries
 

Croc Canteen

Dining Plan Options:
Chicken Tender & Fries
Hot Dog & Fries
One Slice of Pizza & Side Salad
 

Frankie's Pizza

Dining Plan Options:
One Slice of Pizza & Fries
 

Giovanni's Pizza

Dining Plan Options:
One Slice of Pizza & Side Salad


Great America Hot Dog

Dining Plan Meal Options:
Foot Long Hot Dog & a Bag of Chips
 

Joe Cool Cafe

Dining Plan Meal Options:
Chicken Strips & Fries
Joe Cool Burger & Fries
Joe Cool Roast Beef Sandwich & Fries
One Slice of Pizza & Side Salad
Hot Dog & Fries 
 

Maggie Browns

Dining Plan Meal Options:
3-Piece Basket Meal
2-Piece Dinner Meal
Chicken Tender Meal
Chicken Tender Salad
  

Outback Shack

Dining Plan Options:
Slice of Pizza & Side Salad
Chicken Wings & Fries
Fish & Fries
Shrimp & Fries
 

Pizza Orleans

Dining Plan Options:
One Slice of Pizza & Side Salad
One Slice of Pizza & Breadsticks
 

Schultz's Weiners

Dining Plan Options:
Corn Dog & Fries
Chili Cheese Dog & Fries
Hot Dog & Fries
 

Snoopy's Snack Shack

Dining Plan Options:
Chicken Tenders & Fries
Grilled Cheese & Fries



Dining Plan participating locations & menus subject to change without notice. Operating hours vary by location.
Download the Dining Plan Guide here.

Single Meal Deal includes a fountain drink.

While the All Season and All Day Dining Plan do not include drinks, you may consider buying a Souvenir Drink Bottle for just $10.99 online - a $4 savings off the price at the park! With a Souvenir Bottle, enjoy free refills all day long on your first visit and 99¢ refills for the rest of the season!
Buy Now

Great America Pavilion

Great American Pavilion is the premier venue for corporate meetings, catered events, holiday parties, and product launches
  • 2-acre space
  • 18,000 square feet of indoor space
  • Divisable into three different areas
  • Separate entrance
  • Floor-to-ceiling stone fireplace
  • Complete audio and visual capabilities (37 monitors)
  • Adjacent to 6,500 space parking lot
  • Live Entertainment venue

For more information or to reserve the Great America Pavilion, call 408.986.5853.



The Bay Area's best entertainment venue is the perfect game day destination


California's Great America, the official amusement park of the San Francisco 49ers, is now offering the ideal destination for the perfect pregame festivities. For those who bleed red and gold, California's Great America is just walking distance to Levi's® Stadium. Relax, dine on delicious food options, and enjoy fellow fans before heading over to the game.
The Great America Pavilion, the Bay Area's premier entertainment venue, is an 18,000 square foot facility on two acres.  It's the perfect location for corporate meetings, catered events, holiday parties, and product launches.  Plus, it features a large list of ammenities to accommodate any type or style of event.

For more information or to book an event, please contact California's Great America at 408.986.5853 or by email.

Waterpark Information

To participate in water park attractions, proper bathing attire is required. Here are some recommendations to help you plan your visit:

  • Proper swimwear is required. Swimwear is defined as a one or two piece swimsuit. Pants, denim, thongs, or transparent clothing are not permitted. We reserve the right to determine the appropriateness of swimwear.

  • Guests wearing bathing attire with metal buttons, rivets, zippers, or snaps will not be permitted to ride Screaming Wombat or Ripsnort Ridge.

  • Footwear, including aqua socks and aquatic style footwear, are not permitted on Screaming Wombat and Ripsnort Ridge attractions.

  • Guests requiring special accommodation should speak to a member of the Aquatics management team. Specifically designed attire made out of lycra or nylon type materials will be considered. Due to attraction manufacturer requirements, some riding restrictions may apply.

  • Diaper dependent guests are required to wear swim diapers or a diaper specifically designed for aquatic use.

  • When exiting Boomerang Bay, shirts, shorts, and shoes are required.


If you do not have appropriate bathing attire, swimsuits and other aquatic gear can be purchased at Seaside or Mathilda’s gift shops.

To ensure the safest experience for all guests during their visit, the following rules are in effect. We appreciate your cooperation in this regard.

  • Attractions may have specific height, weight, and safety requirements. Please refer to the Safety Guide sign posted at each attraction to make an informed decision as to whether the attraction is right for you.

  • Please refrain from running, horseplay, and other boisterous activities.

  • Glassware and similar material with a tendency to shatter on impact are not permitted in Boomerang Bay.

  • For safety reasons, diving is not permitted at any attraction.

  • Boomerang Bay and California’s Great America is a smoke-free environment. Smoking is only permitted in designated smoking areas.

  • Keep an eye on your young children. Children should not be left unattended at any time.

  • Please secure all loose articles, including hats, glasses, and jewelry when riding. Cameras, cell phones and video recording devices may not be used on any slide or in any changing area or restroom.

  • Water toys, whistles, and inflatable assists are not permitted.

  • Masks and snorkels are not permitted at any water attraction.

  • Hearing devices or any other electronic devices may be damaged by water. Please take the necessary steps to protect such items.

  • According to crowd size, time at the water attractions and access to Boomerang Bay may be limited.

Our Aquatics staff is here to ensure that you have a safe and pleasant visit. First aid staff and water park supervisors are available throughout the area should you have any questions or need assistance. Please follow all lifeguard rules and instructions, but do not talk to or distract lifeguards while they are on duty.

In an effort to provide a safe and enjoyable water park experience for our guests, Boomerang Bay routinely utilizes training exercises to improve our lifeguards’ skills and vigilance. These exercises will occur during normal operating hours and may consist of the following: submersible water mannequins, the use of video surveillance equipment, internal and external audits, active/inactive water rescues and/or first aid scenarios.

Boomerang Bay provides a full day of fun in the sun! To make the most of your day, be sure to drink plenty of water in order to avoid heat exhaustion. Drinking fountains are located near each restroom. Don’t forget to apply sunscreen frequently throughout the day. If you happen to forget your sunscreen, Seaside and various merchandise locations throughout the Park have a variety of sunscreens and sundries available for purchase.

Life jackets are available for use throughout Boomerang Bay. Life jackets are complimentary and are available to any guest wishing to use one. Children, first-time swimmers, and weaker swimmers are encouraged to wear a life jacket. Life jackets are available for all guests needing special consideration. Some attractions require children below a specific height to wear a life jacket before participating in the attraction. Aquatics staff and lifeguards reserve the right to impose the use of life jackets as needed. For specific attraction requirements, please visit our Guest Assistance Guide. Guests are permitted to wear their own life jacket; however it must be Coast Guard certified.

The First Aid Station is located by the Island Oasis party cabana, which is by the wave pool. If you need any assistance during your visit, do not hesitate to stop by the First Aid Station, or notify the nearest lifeguard. Our team would be glad to assist.

Upon arriving, we recommend selecting a meeting place. In the event you or your child becomes lost or separated from your party, your child may be brought to the Family Care Center, which is located in Planet Snoopy. In the unlikely event that your child becomes separated, please alert an associate. Public address pages cannot be broadcast inside Boomerang Bay.

If you happen to lose an item or leave an item behind while visiting, please drop by Security Services located at the main entrance of the park during regular operating hours.

Boomerang Bay is committed to providing all of our guests with an enjoyable visit. Guests with disabilities are encouraged to visit our Guests with Disabilities page for detailed information on the requirements of each attraction, along with the programs that California’s Great America and Boomerang Bay offer.

A water wheelchair is available for guests requiring additional assistance. The water wheelchair may be used by multiple guests on the same day. Pool lifts are available at Great Barrier Reef, Castaway Creek, and Boomerang Lagoon. During your visit, please speak to a member of our Aquatics management team to obtain access to the water wheelchair or the pool lifts and for further accessibility information.

For your convenience, lockers are located next to Crocodile Canteen. Various locker sizes are available for all of your personal belongings. Locker rentals are automated and can be paid using cash and credit/debit cards. The lockers work with electronic pin codes and will allow unlimited access throughout the day. Locker access is available until both Boomerang Bay and California’s Great America are closed for the evening. California’s Great America cannot be held responsible for lost or stolen items. 

Relax and enjoy the privacy of your own wave side cabana. A limited number of exclusive cabanas are available each day and often sell out. We also have our Island Oasis party cabana for up to 15 guests. For more information and to reserve your cabana, please visit the Cabana page.

Inner tubes are available free of charge at each attraction that requires a tube in order to ride. Inner tubes must remain at the attraction after riding.

If you would like the ultimate fun in the sun, personal inner tubes can be rented for the duration of your day from Cabana Rental located near Great Barrier Reef. Single tube rentals are available for $5.00. Cabana Rentals include one complimentary inner tube for use at Great Barrier Reef and Castaway Creek.