Full-Time Positions

Full-Time Positions

Have fun in your career! Join our team of full-time professionals working behind the scenes. Accounting, Information Systems, Human Resources, Marketing, and Sales are just some of the career paths available to our full time associates. Submit your resume at: resumes@cagreatamerica.com.

Full-Time Positions

Under occasional supervision, inspects, maintains and repairs rides and equipment as assigned. Performs related duties as required. Reports to the Ride Mechanic Foreperson. Please send resumes to resumes@cagreatamerica.com. Reference Ride Mechanic in the subject line.

ESSENTIAL JOB FUNCTIONS
  • Inspects, maintains and repairs rides and equipment as assigned.
  • Lubricates rides and equipment.
  • Designs and fabricates parts; rebuilds components.
  • Cleans mechanical parts as needed.
  • Responds to work orders and trouble calls in a timely manner.
  • Maintains accurate and up-to-date maintenance records; prepares maintenance reports as required.
  • Reviews technical documents, blueprints, schematics, catalogs, etc., as needed to support ride maintenance, repair and rehabilitation work.
  • Works with other departments on repairs and maintenance projects as appropriate.
  • Offers training and assistance to co-workers as necessary.
  • Keeps supervisor informed of all maintenance problems or areas of concern.
  • Assists in maintaining inventory of supplies, parts and materials.
  • Maintains assigned equipment in a safe and proper working condition; maintains a clean and safe work area.
  • Performs all work in accordance with department policies and procedures, regulations, plans and specifications, and standards of quality and safety.
  • Receives and responds to inquiries, concerns and complaints from employees and guests regarding ride safety and maintenance.
ADDITIONAL JOB FUNCTIONS
  • Operates rides as necessary.
  • May perform minor carpentry, plumbing and electrical work as required.
  • Performs related duties as required.
MINIMUM TRAINING AND EXPERIENCE
  • Requires a vocational diploma in mechanical / industrial maintenance supplemented by three to five years of experience in mechanical maintenance, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Requires forklift and man lift certifications.
  • Must be at least 18 years old and have a valid California Driver's License
SECURITY MANAGER

This job is responsible for managing the security and well-being of our park guests and its employees. This job must have general knowledge of the California Penal Code. This position is also responsible for the protection of the company's assets. This is achieved through both physical and video surveillance, documentation, and data analysis. This position is also responsible for the safety of our park guests and its employees.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Security

• Manage the daily operation of the Security Department. • Manage the performance of the supervision staff. • Conduct Sexual Harassment, Work Place Violence, Under the Influence, and other interviews/investigations that violate California's Great America's Rules of Conduct as required. • Perform operational duties of staff as business needs dictate. • Review, update and revise policies and procedures of department. • Ensure staff compliance with all applicable local, state and federal laws • Approve the arrest of individuals committing crimes on company property staying within approved guidelines • Maintain appropriate working relationships with all local law enforcement agencies. • Attend external meeting as needed. • Address employee issues relating to Security matters. • Complete department schedules and yearly budgets to ensure proper coverage is maintained throughout the year. • Develop and maintain department incentive program. • Manage employee performance utilizing all appropriate means including training, coaching, counseling and corrective actions as outlined in California's Great America's policies and procedures. • Develop through performance management, the Area Manager, the Supervisors and Shift Leads in the Security department. • Provide excellent guest service to our park guests. • Respond to, resolve and report on the outcome of guest concerns by representing the Company in a professional manner.

Loss Prevention

• Monitor the daily operation of the Loss Prevention Department. • Review investigations and provide direction for investigations. • Complete background checks for West Coast Operations. • Complete department schedules and yearly budgets to ensure proper coverage is maintained throughout the year. • Review, update, and revise policies and procedures of department. • Assist with shoplift and trespass detentions. • Address employee and guest issues relating to Loss Prevention. • Act as primary contact for Civil Demand and Collection attorneys. • Complete Security/Loss Prevention interviews with employees and guests as required. • Write Security/Loss Prevention reports as required. • Ensure all reports are completed in a timely fashion and contain all pertinent information. • Review status of restitution monies being collected. • Ensure appropriate steps are being followed when payments are not being made according to restitution agreement. • Provide Loss Prevention insight to park management and supervision through training classes.

OTHER DUTIES & RESPONSIBILITIES:

• Fulfill shifts as the “Operations Manager” as needed. • Fulfill shifts as the “Executive on Duty” as needed. • Fulfill shifts as the “Safety Duty Manager”. • Attend Wicklander-Zulawski and Associates Interview and Interrogation Techniques Course. • Perform other duties as assigned or as required to achieve position accountabilities and division goals. • Present Work Place Violence and Loss Prevention classes to all levels of park Management and Supervision as scheduled.

QUALIFICATIONS:

Education

• High School Graduate or equivalent • Four year college degree or equivalent job experience required

Job Related Experience

• Minimum of 3 to 5 years experience in related fields (Law Enforcement, Private Security, Retail Loss Prevention) • Minimum of 3 years supervising employees • Good working knowledge of the Security and park operations required • Computer literate with working knowledge of Windows, Word and Excel preferred

PHYSICAL/MENTAL DEMANDS:

• Ability to pass a mandatory drug test and background check • Ability to pass a DMV check and obtain a California's Great America Public Highway License • Ability to meet Knott's Berry Farm costuming and grooming standards • Ability to meet scheduling availability requirements, including availability during nights, weekends, and Holidays • Available to Security and Loss Prevention Departments during all hours • Ability to communicate effectively with the local law and fire agencies • Ability to diffuse a difficult situation through effective communication • Ability to work with employees, park management, and guests in a positive and professional manner • Ability to handle multiple job demands in a professional and productive manner under time constraints and quality demands • Ability to lift and move up to 50 lbs. • Ability to stand for extended periods of time; up to three (3) hours without a break. • Ability to work with little or no direct supervision • Ability to read, write, speak, and understand English • Ability to maintain composure during high pressure situations • Ability to use a variety of small office machines, including a personal computer • Ability to work outdoors, with continual exposure to a variety of weather conditions including rain and afternoon sun • Ability to make independent, non routine decisions, taking into account a variety of variables and possible outcomes • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Ability to define problems, collect data, establish facts and draw valid conclusions. • Ability to write reports, business correspondence, and procedure manuals.

California's Great America is an Equal Opportunity Employer
MANAGER, FOOD AND BEVERAGE


JOB FUNCTIONS SUMMARY:
Communicate with supervisors, peers, and employees providing information by telephone, in written form, e-mail, and or in person concerning safety, guest service, and various topics that need addressing. Monitor food quality, review schedules and staffing levels in various locations to meet labor and cost of sales budgets. Coaching and developing supervisors. Analyzing information and evaluating results to choose the best solution and solve problems.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS: (Or equivalent combinations of both)
• 2-4 Years Related Experience
• Bachelor’s Degree (4 year College or University)

MINIMUM AGE:
• At Least 18 Years of Age

QUALIFICATIONS:
• Ability to work nights, weekends and holiday periods to meet business needs.
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial

CERTIFICATIONS:
• Valid Driver’s License

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Knowledge of business and managemnt principles involved in strategic planning,
resource allocation, production methods, and coordination of people and resources
• Providing guidance and direction to employees, including setting performance standards and monitoring performance.

• Investigate anbd resolve complaints regarding food quality, service, or accommodations.

• Monitor food preparation methods, portion sizes, and presentation of food in order to
ensure that food is prepared and presentedin an acceptable manner.
• Monitor compliance with the health department regulations regarding food preparation
and serving.

• Determine causes of operating errors and deciding what action to take to resolve the
problem.

• Monitor per caps, labor and cost of sales for each location to ensure that thay are meeting budget.

• Adheres to and enforces all Cedar Fair and specific Park policies and procedures,
including safety, attendance and EEO policies, and demonstrates commitment to
customer service in all aspects of employment.
• Other duties may be assigned.


KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio and percent and to draw and interpret bar graphs.
• Ability to read, write, speak and understand English at a level sufficient to conduct employee meetings; provide detailed direction to staff, guests, and vendors; and write policies, procedures, reports and other business related documents and correspondence


To apply, please submit your resume to resumes@cagreatamerica.com.
California’s Great America is an Equal Opportunity Employer.

MANAGER, MERCHANDISE & GAMES

JOB SUMMARY:
Oversees the daily management of merchandise and games operations, ensuring a high level of guest satisfaction, maximum profitability from shops, kiosks and games. Controls, cycles and maintains merchandise for resale purposes, and oversees daily warehouse operations. Supervises and reviews the work of seasonal managerial staff. Performs related professional and supervisory duties as required.

ESSENTIAL JOB FUNCTIONS
• Manages the daily operation of the retail stores and games locations.
• Administrative duties include instructing; assigning, reviewing and planning work of subordinates; maintaining standards; coordinating activities; allocating personnel; selecting new employees; acting on employee problems; and recommending employee promotions, transfers, discipline and discharge.
• Manages the resale administrative office.
• Assists with annual department budget preparation and budget forecasts; ensures expenditures are in accordance with budget allocations.
• Negotiates with vendors for the best price, terms and service, and maintains a professional relationship with all vendors; maintains vendor files.
• Develops, plans, schedules and conducts department training. Assists in developing and enforcing department policies and procedures.
• Tracks the financial performance of the Games Department; prepares related reports. Compiles merchandise sales information and prepares related reports.
• Controls and monitors receiving and distribution in the warehouse.
• Develops, implements and enforces inventory/warehouse policies and procedures.
• Assists in developing short? and long?range plans and strategies to meet or exceed sales and inventory goals.
• Inspects merchandise retail units for visual integrity, inventory control, operational efficiencies, and safety.
• Identifies operational problems or potential problems and initiates effective resolutions.
• Serves as liaison for concessions.
• Encourages a safe, pleasant work environment for employees.
• Keeps abreast of retail trends, technology and products for the theme park industry.
• Receives and responds to guest concerns and interacts with Park guests in person; takes corrective action as necessary to maintain guest satisfaction.
• Prepares and/or processes performance evaluations, sales and inventory reports, revenue comparisons, various other reports, memos, correspondence, etc.
• Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
• Other duties may be assigned.

MINIMUM TRAINING AND EXPERIENCE
Requires 5 ? 7 years of related experience in retail operations


JOB FUNCTIONS SUMMARY:
Under occasional supervision, inspects, maintains and repairs rides and equipment as assigned. Performs related duties as required such as down time calls.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS: (Or equivalent combinations of both)
• 2-4 Years Related Experience
• Vocational School, Electrical

MINIMUM AGE:
• At Least 18 Years of Age

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Inspects, troubleshoots and repairs electrical work on rides, ride control systems, computer, and PLC.
• Installs electrical conduit and wiring; cleans electrical equipment and components; maintains controls and motors on rides; maintains ride lighting; maintains ride solid state drives.
• Modifies electrical/electronic systems as needed to ensure ride safety and efficiency.
• Reviews technical documents, blueprints, schematics, catalogs, etc., as needed to support ride maintenance, repair and rehabilitation work.
• Prepares and/or maintains inspection sheets, daily work records, downtime records, modification forms, various other reports, records, logs, etc.
• Performs all work in accordance with department policies and procedures, regulations, plans and specifications, and standards of quality and safety.
• Refers to policies and procedure manuals, maintenance manuals, technical manuals and diagrams, ride manuals, vendor catalogs, etc.
• Orders and assists in maintaining inventory of supplies, parts and materials.
• Maintains assigned equipment in a safe and proper working condition; maintains a clean and safe work area.
• Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
• Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
• Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
• Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
• Other duties may be assigned.

CERTIFICATIONS:
• Valid Driver’s License

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

• Ability to understand English at a level sufficient to receive and perform basic job assignments and instructions.



To apply, please submit your resume to resumes@cagreatamerica.com.
California’s Great America is an Equal Opportunity Employer.