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Great America Full-Time Positions

Full-Time Positions

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Landscape Foreperson

Great America has an opening in its FMC Admin Division for Landscape Foreperson. This position will report to the Manager of Maintenance.

Job Functions Summary:

Overall direction and leadership of the Landscape section and assist in the installation and maintenance of the landscape.

Qualifications & Skills:

  • Demonstrated experience in Landscape maintenance to include irrigation, pest control, arbor care, turf, ornamental horticulture or degree in horticulture or related field.
  • Demonstrated supervisory experience to include budgeting, scheduling and managing projects from conception through
  • completion.
  • Good communication (written, verbal and listening) skills, especially for dealing with the public and associates.
  • Excellent interpersonal skills.
  • Strong organizational skills.
  • Excellent analytical and planning skills.
  • Basic computer skills (spreadsheet, word processing, data base). Experience with Microsoft Word and Excel a plus.
  • Theme park or Corporate experience preferred.
  • Demonstrated knowledge of safety standards/requirements.
  • Reading and interpreting blue prints and schematics.
  • Math aptitude to add, subtract, divide and multiply.
  • Attention to detail.
  • NCDEA certification to apply pesticides or obtain certification within 1 year of employment.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV,
  • previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.
  • Ability to work nights, weekends and holiday periods to meet business needs.
  • Valid Driver's License and good driving record

Essential Duties and Responsibilities

  • Develop and implement Landscape maintenance plans and work schedules that clearly define the goals and strategies needed to reach the objectives for California’s Great America and the Maintenance Department.
  • Provide direction and leadership to the landscape maintenance associates by implementing programs, encouraging creativity and inspiring associates to reach the next level in their professional career.
  • Select, train, direct, schedule, evaluate and discipline staff and maintain appropriate documentation.
  • Establish and maintain professional, trained and motivated staff through effective implementation of performance and development programs. 
  • Establish and maintain effective working relationships.
  • Respond to and take appropriate action to resolve concerns and complaints from guests and associates.
  • Provide team with necessary information and tools to effectively perform their duties.
  • Interface with California’s Great America staff in developing sound landscape strategies that work toward achieving overall goals.
  • Ensure that maintenance policies and procedures are implemented, updated and followed.
  • Maintain liaison with park departments to ensure that landscape concerns are identified, solutions are coordinated and followed up on.
  • Monitor activities to eliminate where accidents could occur, halting any operation or activity that constitutes an imminent hazard to associates, guests or equipment.
  • Prepare accurate cost analysis of projects and forecast accurate project completion dates.
  • Gather, enter and collate necessary data for submission of required reports, both internal and external, in a timely manner.
  • Attend meetings, make presentations to staff and others.
  • Ability to anticipate, prepare and plan ahead.
  • Develop, implement and evaluate quality assurance measures and ensure appropriate follow up.
  • Communicate clearly and effectively in speaking, writing and listening to management, associates and customers.
  • Speak clearly and concisely with organized thought processes.
  • Installs (placement, position, connect, inspect, test) landscape components according to manufacturer's and California’s Great America standards.
  • Performs pre operation check out on equipment daily per California’s Great America standards and completes required documentation.
  • Performs preventative maintenance (planned internal inspections) on equipment and completes required documentation and check out file records. 
  • Answers trouble calls during operation. 
  • Keeps work areas clean and organized. 
  • Keep abreast of current trends and practices in field of expertise.  
  • Makes recommendations based on new development/trends. 
  • Moves throughout entire area of responsibility regularly to maintain awareness of total operation. 
  • Assist in preparing the operation plan and budget.
  • Order parts and supplies.
  • Monitor and take action to ensure operation remains within guidelines concerning budget. 
  • Follow established accounting procedures for documentation of purchases and expenses. 
  • Maintain high degree of confidentiality of paperwork and information in maintenance.  
  • Coordinate and implement special maintenance programs as assigned. 
  • Follows proper storage requirements for equipment and supplies. 
  • Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions. 
  • Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision. 
  • Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.  
  • Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.  
  • Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures. 
  • Other duties may be assigned.

To be considered for this position, please email resume, cover letter and salary requirements to resumes@cagreatamerica.com. Reference Landscape Foreperson in the subject line.

We support a drug-free workplace and perform pre-employment substance abuse testing and background checks. California’s Great America is an Equal Opportunity Employer

Sales Representative

Sales Representative full-time position including a competitive benefits package is available in the Group Sales Department. Under occasional supervision, generates attendance and revenue goals by developing and managing B2B sales accounts within the assigned territory of East Bay. Provides professional, timely customer service while promoting a variety of park entertainment opportunities, including company picnics, family day programs and Good-Any-Day discount ticket programs. Tracks, identifies and analyzes sales trends and competition. Performs related work as required. Reports to the Group Sales Manager.

Essential Job Functions:

  • Develops sales action plan for each market segment within assigned territory to build and enhance new and existing accounts.
  • Recommends, requests and coordinates internal corporate client event publicity to increase account activity.
  • Plans and gives presentations to corporate committees, civic/community organizations, etc.; attends and participates in industry trade shows to generate sales business.
  • Identifies potential new customers; initiates sales calls; conducts tours of Park facilities and invites clients/potential clients to sales events as appropriate; prepares and presents customized proposals.
  • Books group outings and company picnics; sells tickets. Prepares contracts.
  • Attends and assists with the oversight of picnics / corporate events as appropriate. Including working weekends and holidays as necessary.
  • Establishes business relationships with all clients and potential clients.
  • Manages sales accounts within assigned territory through service calls, face-to-face follow-up visits and telephone/written communications.
  • Responds to inquiries, concerns and complaints regarding groups sales from customers and potential customers.
  • Assists in maintaining up-to-date and accurate client account information through CRM.
  • Receives and reviews various records and reports including billing invoices, group sales analyses, etc.
  • Prepares and/or processes business status reports, group sales analyses, operations memos, expense reports, mileage log, various other reports, records, forms, memos and correspondence.
  • Refers to policy and procedure manuals, trade publications, directories, news / business publications, computer manual, pricing sheet, training materials, etc.
  • Operates a vehicle, Cushman cart, and a variety of equipment such as a computer, printer, fax machine, copier, calculator, telephone, pager, two-way radio.
  • Uses clerical and computer supplies.
  • Interacts and communicates with various groups and individuals such as the immediate supervisor, other park managers, co-workers, other Park employees, clients / potential clients, vendors, and the general public.
  • Other duties as assigned.

Desirable Skills and Experience:

  • B.A. or B.S. degree, preferably in Marketing, Hospitality, or Business Management
  • Possess a minimum of 1-3 years experience in B2B sales with a proven track record. Theme Park Industry, Entertainment, Hospitality, Sports, and/or Media sales experience a plus.
  • Valid driver’s license with a clean driving record required.
  • Possess professional verbal and written communication skills.
  • Must be willing and able to travel within the assigned territory.

Must be 18 years of age or older. 
Must be able to pass a background check and drug screen.

California’s Great America is an Equal Opportunity Employer.

TO APPLY, PLEASE SUBMIT YOUR RESUME AND COVER LETTER TO: RESUMES@CAGREATAMERICA.COM.

 

Security Manager

This job is responsible for managing the security and well-being of our park guests and its employees. This job must have general knowledge of the California Penal Code. This position is also responsible for the protection of the company's assets. This is achieved through both physical and video surveillance, documentation, and data analysis. This position is also responsible for the safety of our park guests and its employees.

Essential Duties and Responsibilities:

Security

  • Manage the daily operation of the Security Department.
  • Manage the performance of the supervision staff.
  • Conduct Sexual Harassment, Work Place Violence, Under the Influence, and other interviews/investigations that violate California's Great America's Rules of Conduct as required.
  • Perform operational duties of staff as business needs dictate.
  • Review, update and revise policies and procedures of department.
  • Ensure staff compliance with all applicable local, state and federal laws
  • Approve the arrest of individuals committing crimes on company property staying within approved guidelines
  • Maintain appropriate working relationships with all local law enforcement agencies.
  • Attend external meeting as needed. • Address employee issues relating to Security matters.
  • Complete department schedules and yearly budgets to ensure proper coverage is maintained throughout the year.
  • Develop and maintain department incentive program.
  • Manage employee performance utilizing all appropriate means including training, coaching, counseling and corrective actions as outlined in California's Great America's policies and procedures.
  • Develop through performance management, the Area Manager, the Supervisors and Shift Leads in the Security department.
  • Provide excellent guest service to our park guests.
  • Respond to, resolve and report on the outcome of guest concerns by representing the Company in a professional manner.

Loss Prevention

  • Monitor the daily operation of the Loss Prevention Department.
  • Review investigations and provide direction for investigations.
  • Complete background checks for West Coast Operations.
  • Complete department schedules and yearly budgets to ensure proper coverage is maintained throughout the year.
  • Review, update, and revise policies and procedures of department.
  • Assist with shoplift and trespass detentions.
  • Address employee and guest issues relating to Loss Prevention.
  • Act as primary contact for Civil Demand and Collection attorneys.
  • Complete Security/Loss Prevention interviews with employees and guests as required.
  • Write Security/Loss Prevention reports as required.
  • Ensure all reports are completed in a timely fashion and contain all pertinent information.
  • Review status of restitution monies being collected.
  • Ensure appropriate steps are being followed when payments are not being made according to restitution agreement.
  • Provide Loss Prevention insight to park management and supervision through training classes.

Other Duties & Responsibilities:

  • Fulfill shifts as the “Operations Manager” as needed.
  • Fulfill shifts as the “Executive on Duty” as needed.
  • Fulfill shifts as the “Safety Duty Manager”.
  • Attend Wicklander-Zulawski and Associates Interview and Interrogation Techniques Course.
  • Perform other duties as assigned or as required to achieve position accountabilities and division goals.
  • Present Work Place Violence and Loss Prevention classes to all levels of park Management and Supervision as scheduled.

Qualifications:

Education

  • High School Graduate or equivalent
  • Four year college degree or equivalent job experience required

Job Related Experience

  • Minimum of 3 to 5 years experience in related fields (Law Enforcement, Private Security, Retail Loss Prevention)
  • Minimum of 3 years supervising employees
  • Good working knowledge of the Security and park operations required
  • Computer literate with working knowledge of Windows, Word and Excel preferred

Physical/Mental Demands:

  • Ability to pass a mandatory drug test and background check
  • Ability to pass a DMV check and obtain a California's Great America Public Highway License
  • Ability to meet California's Great America costuming and grooming standards
  • Ability to meet scheduling availability requirements, including availability during nights, weekends, and Holidays
  • Available to Security and Loss Prevention Departments during all hours
  • Ability to communicate effectively with the local law and fire agencies
  • Ability to diffuse a difficult situation through effective communication
  • Ability to work with employees, park management, and guests in a positive and professional manner
  • Ability to handle multiple job demands in a professional and productive manner under time constraints and quality demands
  • Ability to lift and move up to 50 lbs.
  • Ability to stand for extended periods of time; up to three (3) hours without a break.
  • Ability to work with little or no direct supervision
  • Ability to read, write, speak, and understand English
  • Ability to maintain composure during high pressure situations
  • Ability to use a variety of small office machines, including a personal computer
  • Ability to work outdoors, with continual exposure to a variety of weather conditions including rain and afternoon sun
  • Ability to make independent, non routine decisions, taking into account a variety of variables and possible outcomes
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to define problems, collect data, establish facts and draw valid conclusions.
  • Ability to write reports, business correspondence, and procedure manuals.

California's Great America is an Equal Opportunity Employer

 

Ride Mechanic

Reports to: Ride Mechanic Foreperson
Status: Fulltime Exempt

Under occasional supervision, inspects, maintains and repairs rides and equipment as assigned. Performs related duties as required. 

Essential Job Functions

  • Inspects, maintains and repairs rides and equipment as assigned.
  • Lubricates rides and equipment.
  • Designs and fabricates parts; rebuilds components.
  • Cleans mechanical parts as needed.
  • Responds to work orders and trouble calls in a timely manner.
  • Maintains accurate and up-to-date maintenance records; prepares maintenance reports as required.
  • Reviews technical documents, blueprints, schematics, catalogs, etc., as needed to support ride maintenance, repair and rehabilitation work.
  • Works with other departments on repairs and maintenance projects as appropriate.
  • Offers training and assistance to co-workers as necessary.
  • Keeps supervisor informed of all maintenance problems or areas of concern.
  • Assists in maintaining inventory of supplies, parts and materials.
  • Maintains assigned equipment in a safe and proper working condition; maintains a clean and safe work area.
  • Performs all work in accordance with department policies and procedures, regulations, plans and specifications, and standards of quality and safety.
  • Receives and responds to inquiries, concerns and complaints from employees and guests regarding ride safety and maintenance.

Additional Job Functions

  • Operates rides as necessary.
  • May perform minor carpentry, plumbing and electrical work as required.
  • Performs related duties as required.

Minimum Training and Experience

  • Requires a vocational diploma in mechanical / industrial maintenance supplemented by three to five years of experience in mechanical maintenance, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities. Requires forklift and man lift certifications.
  • Must be at least 18 years old and have a valid California Driver's License

To be considered for this position, please email resume with salary history to resumes@cagreatamerica.com. Reference Ride Mechanic in the subject line.

We support a drug-free workplace and perform pre-employment substance abuse testing and background checks. California’s Great America is an Equal Opportunity Employer.

Manager of Recruiting

California’s Great America has an opening in Santa Clara, California for the position of Manager Recruiting. This full time position will report to the Director of Human Resources.

Job Summary

This position is responsible for the overall operation of the employment and recruiting function in order to ensure park standards are met or exceed for newly hired employees. Responsible for attracting and identifying quality applicants to meet California’s Great America full-time and specialty position hiring needs.

Qualifications

  • Bachelor's degree or equivalent work experience preferred.
  • A minimum of 3 years recruiting experience; previous experience developing and implementing comprehensive sourcing/recruitment strategies.
  • Experience using social media tools for sourcing efforts, including but not limited to, job search engines, resume mining, Facebook, LinkedIn, Twitter, blogs etc.
  • Minimum 5 years of experience directly supervising employees.
  • Ability to work in a fast-paced team environment on multiple projects with associates across all levels and departments of the organization.
  • Proficient in Microsoft Windows based operating systems and software, including Word and Excel.
  • Highly organized and detail oriented.
  • Ability to work nights, weekends and holiday periods to meet business needs.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.

Essential Duties and Responsibilities

  • Manages, coordinates, and oversees the overall Employment function to ensure recruitment and employment goals are met for the Company, while ensuring compliance with all Company policies and applicable local, state and federal laws.
  • Develops strategies and implements plans to source, attract, recruit select, and on-board high quality candidates against defined criteria for multiple disciplines, with a focus on full-time and hard to fill positions. Uses innovative sourcing channels to convert hard to find passive talent including social media, resume mining, diversity resources and networking. Conducts in-depth screens and assesses potential candidates for level of interest, qualifications and compensation requirements.
  • Manages employee performance utilizing all appropriate means including training, coaching, motivation, counseling, discipline and performance appraisals to achieve optimum job performance, as outlined in California’s Great America policies and procedures.
  • Monitors accuracy and compliance of all Employment paperwork. Coordinates, submits and reviews background and drug screening for potential new employees and communicates results, while ensuring all legal requirements are met.
  • Coordinates, implements and administers various current employee and potential employee programs including: employee parties, Cornerstone pin program, Employee of the Quarter,
  • Company newsletter, internal job postings, compensation approval and reasonable job accommodations.
  • Develops, implements, coordinates, manages and maintains programs, plans, external contacts, the California’s Great America’s employment website, employment social media platforms, policies and procedures for recruitment, internal and external hiring events, testing, selection and job placement.
  • Researches, recommends, develops, updates and implements changes to Employment Center and Company policies and procedures. Continuously develops business knowledge of
  • Company and departmental objectives, industry and key corporate challenges, and current market conditions.
  • Collaborates with hiring managers to develop a strong understanding of the department culture, business strategy and hiring needs to deliver on the hiring needs of the business. Effectively
  • coaches hiring managers in recruitment and selection processes while ensuring compliance with employment laws.
  • Accurately tracks, records and reports all recruiting activities; assists in the development of staffing metrics. Assists in the development of the annual budget.
  • Adheres to and enforces all Cedar Fair and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment.
  • Other duties may be assigned.

California's Great America offers a competitive salary and comprehensive benefits package. For immediate consideration, please submit your resume with salary requirements by April 30, 2017 to resumes@cagreatamerica.com.

An equal opportunity employer.

Specialist Legal Compliance

California’s Great America has an opening in Santa Clara, California for the position of Specialist Legal Compliance. This full time position will report to the Director of Human Resources.

Job Summary

This position is responsible for conducting audits of break and meal period cards to ensure they are complete, accurate and in compliance with company policies, state and federal laws and communicates department status to managers on an on-going basis. Responsible for preparing reports to be sent and reviewed by corporate. This position is also responsible for conducting audits on the TAS Time Keeping System to ensure deleted punches and adjustments are authorized by associates and management.

Qualifications

  • High School or equivalent
  • 1 - 2 Years Related Experience
  • Demonstrated experience with various computer programs and reporting packages.
  • Ability to work nights, weekends and holiday periods to meet business needs.
  • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law.
  • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal

Essential Duties and Responsibilities

  • Prepare and organize all break and meal period time sheets for long term storage.
  • Conduct field audits of associates at on and off site locations to ensure compliance with break and meal period policies and laws. Field audits also include auditing department break schedules to ensure employees are receiving required meal and rest periods.
  • Conducts audits on the TAS Time Keeping System to ensure deleted punches and adjustments are authorized by the employee and management.
  • Conducts minor audits to ensure minors are working within child and labor laws.
  • Ensure penalty pay for break and meal period violations is paid out on a timely basis in compliance with state laws.
  • Conduct audits of break and meal period cards to ensure they are complete, accurate and incompliance with Company policy, state and federal laws, and verifying that all break cards are accounted for.
  • Conducts training classes for the company time keeping system.
  • Suggest procedural changes and mitigating measures as issues are identified to ensure compliance with Company policies and state and federal laws and assisting with the implementation of approved procedures, procedural changes and mitigating measures.
  • Communicate department status to managers by preparing written audit results on an on-going basis, including operational issues, employee concerns, and non-compliance for distribution and follow-up.
  • Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
  • Maintains cleanliness and safety in assigned work area and performs all duties in compliance
  • with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
  • Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs.
  • Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies.
  • Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
  • Other duties may be assigned.

California's Great America offers a competitive salary and comprehensive benefits package. For immediate consideration, please submit your resume with salary requirements by April 21, 2017 to resumes@cagreatamerica.com.

An equal opportunity employer.

Ride Electrician

Job Functions Summary
Under occasional supervision, inspects, maintains and repairs rides and equipment as assigned. Performs related duties as required such as down time calls.

Experience and Educational Requirements (Or equivalent combinations of both) 

  • 2-4 Years Related Experience
  • Vocational School, Electrical

Minimum Age

  • At Least 18 Years of Age

Essential Duties and Responsibilities

  • Inspects, troubleshoots and repairs electrical work on rides, ride control systems, computer, and PLC. 
  • Installs electrical conduit and wiring; cleans electrical equipment and components; maintains controls and motors on rides; maintains ride lighting; maintains ride solid state drives.
  • Modifies electrical/electronic systems as needed to ensure ride safety and efficiency. 
  • Reviews technical documents, blueprints, schematics, catalogs, etc., as needed to support ride maintenance, repair and rehabilitation work.
  • Prepares and/or maintains inspection sheets, daily work records, downtime records, modification forms, various other reports, records, logs, etc.
  • Performs all work in accordance with department policies and procedures, regulations, plans and specifications, and standards of quality and safety.
  • Refers to policies and procedure manuals, maintenance manuals, technical manuals and diagrams, ride manuals, vendor catalogs, etc.
  • Orders and assists in maintaining inventory of supplies, parts and materials.
  • Maintains assigned equipment in a safe and proper working condition; maintains a clean and safe work area.
  • Provides guest service according to Cedar Fair standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
  • Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Cedar Fair Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.
  • Meets scheduling availability requirements, including nights, weekends, and holiday periods to meet business needs. 
  • Meets Cedar Fair's attendance requirements as outlined in Cedar Fair's attendance policies. 
  • Adheres to Cedar Fair's Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
  • Other duties may be assigned.

Certifications

  • Valid Driver’s License

Knowledge, Skills and Abilities Required

  • Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
  • Ability to understand English at a level sufficient to receive and perform basic job assignments and instructions.

To be considered for this position, please email resume with salary history to:

resumes@cagreatamerica.com
Reference Ride Electrician in the subject line.

We support a drug-free workplace and perform pre-employment substance abuse testing and background checks.

California’s Great America is an Equal Opportunity Employer